Terms Of Use
Welcome to SL Clean. By accessing our website or using our cleaning and facility maintenance services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Services
SL Clean provides commercial and residential cleaning, facility maintenance, deep cleaning, carpet cleaning, window cleaning, move-out cleaning, and related services.
All services are subject to availability and may be modified, suspended, or discontinued at our discretion.
Quotations & Pricing
All quotes provided by SL Clean are based on the information supplied by the client.
Prices may be adjusted if:
- Service requirements differ from the original request.
- Additional cleaning is required.
- Property conditions are substantially different from those disclosed.
Any pricing changes will be communicated before work begins.
Appointments & Scheduling
Clients are responsible for providing accurate scheduling information and ensuring reasonable access to the property.
SL Clean reserves the right to reschedule services due to weather conditions, emergencies, staff availability, or unforeseen circumstances.
Cancellations & Rescheduling
We kindly request advance notice for cancellations or appointment changes.
Repeated late cancellations or missed appointments may result in additional charges at our discretion.
Client Responsibilities
Clients agree to:
- Provide safe access to the property.
- Secure valuable or fragile items.
- Inform us of any hazards or special requirements before service.
- Ensure utilities such as water and electricity are available when required.
Satisfaction Commitment
SL Clean strives to provide high-quality cleaning services. If you are dissatisfied with any aspect of our service, please contact us promptly so we can review and address your concerns.
Limitation Of Liability
While every reasonable effort is made to provide safe and professional services, SL Clean shall not be liable for:
- Pre-existing damage.
- Normal wear and tear.
- Issues caused by faulty fixtures or materials.
- Delays beyond our reasonable control.
Our liability is limited to the value of the service provided.
Website Use
All content on this website, including text, images, graphics, logos, and branding, is the property of SL Clean unless otherwise stated.
Unauthorized copying, reproduction, or distribution of website content is prohibited.
Privacy
Any personal information collected through our website or services is handled in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of information as described in that policy.
Changes To Terms
SL Clean reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in New Zealand.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Phone: +64 22 0755 800
Email: [email protected]
Location: Auckland, New Zealand